Privacy Policy

We request contact and financial information from the user. The contact message mainly includes the name, phone number, email, and shipping address while the financial information relating to the account details for payment. This information is applied to make a bill and fill customers’ orders to make the order processed smoothly.

We never disclose or sell your personally identifiable information to a third party, including your name, phone number, address, and other relative information.

The users who don’t want to receive the notification emails anymore can opt-out by clicking on the unsubscribe link in the email.

Unless implemented with an exclusive agreement, all colors are matched to the highest degree to the provided artwork. Since the special craftsmanship of custom pins, a large number of our products are colored or made by hand. Therefore, there will be slight discrepancies in dye processing and color lots from time to time.

It depends on Pantone® matching systems formula guide for an exact color match if required from the customers. Under such a situation, an extra $15.00 will be charged.

Because of the variations of monitor resolution ratio or calibration, the colors on your screen may have a difference from the colors in the Pantone guide. We match colors according to the Pantone number on the printed guide.

A cookie is a piece of data, which is stored in the user's hard drive to contain the browsing track and reference information about the user. It is used to keep a record of the shopping processes and is never linked to personally identifiable information. If a user rejects the cookie, he can still browse the website, while the only drawback is that he doesn’t have access to some pages of our websites. Cookies can also make us be able to track the interests of our users and obtain the most popular parts of our site.

Pins.us takes every precaution and tries its best to protect the users' personal information. If any sensitive information like a contact number or bank information is submitted, it will be encrypted and never disclosed to a third party both online and offline.

By sending the email to Info@pins.us, a user can apply for the correction, updating, or removal of the personally identifiable information on the website. The relative request will be handled accordingly by our customer service team within 1 to 2 working days.

Any changes as www.pins.us demonstrate or use registered information will be included in future versions of this Privacy Statement. At this time, you can submit concerns and inquiries about this Privacy Statement or Privacy practices to us if there are any. Please state it clearly on the subject line for a quick response.